Privacy Policy

Welcome to ModMonster. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, www.modmonster.com (the "Site"), and related services to browse or purchase vehicle modification parts and accessories.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We collect personal details that you provide when you:

• Create an account
• Place an order
• Sign up for our newsletter
• Contact customer support

This may include:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Vehicle details (make, model, year, variant)

b. Payment Information

We use secure third-party payment gateways. We do not store your payment card details on our servers.

c. Technical & Usage Data

We collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Device type
• Referring URL

d. Cookies and Tracking

We use cookies and tracking technologies to:

• Analyze traffic and behavior
• Improve user experience
• Show personalized ads (if you opt in)

2. How We Use Your Information

We use your information to:

• Fulfill and manage your orders
• Provide customer support
• Personalize your experience
• Improve our services
• Send marketing emails (only with consent)
• Comply with legal obligations

3. Sharing Your Information

We may share your data with:

• Payment processors
• Shipping partners
• Analytics services
• Email marketing platforms

We do not sell your personal information.

4. Data Retention

We retain your personal data:

• As long as you have an account with us
• As needed to provide our services
• As required to comply with legal obligations

You can request data deletion at any time.

5. Your Rights

Depending on your location, you may have the right to:

• Access and update your personal data
• Delete your account or request erasure of your data
• Object to processing or withdraw consent
• Opt out of marketing communications

To exercise your rights, email us at hello@modmonster.com.

6. Security Measures

We take security seriously:

• SSL encryption
• Secure data storage
• Limited access to personal data

Despite our efforts, no system is 100% secure, and we cannot guarantee absolute security.

7. International Transfers

If you're located outside of Malaysia, your data may be processed and stored in countries (like the United States) with different data protection laws. We ensure that appropriate safeguards are in place.

8. Children's Privacy

Our Site is not intended for individuals under 13 years old. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we'll notify you via email if the changes are significant.

Last updated: April 23, 2025